Outsourcing to impact Santander Bank workers in Berks

'We remain committed to Reading,' spokeswoman says

BOSTON - A move by Santander Bank will impact some of its hundreds of workers in Berks County.

The Boston-based bank is in the process of outsourcing its mortgage servicing operations through a partnership with Illinois-based Dovenmuehle Mortgage Inc., according to a Santander spokeswoman, who said that the arrangement will help Santander modernize its mortgage servicing capabilities and improve its customers' experience

Fewer than 100 of Santander's employees at the bank's office building at Sixth and Penn streets in downtown Reading will be impacted by the move, according to Ann Davis, senior manager of external communications for Santander.

"The transition will take several months and we do not expect any of the employment changes to occur until mid-October of this year," Davis told 69 News. "This decision may result in the elimination of some positions, however, we are working to offer comparable positions within the bank to as many people as we can." 

The affected employees were notified of the move last week. Those who can't be reassigned will be eligible for severance benefits that include a continuation of salary and health benefits and career assistance, Davis said.

"We remain committed to Reading, an important community where we employ close to 750 people," Davis said.

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