MOUNT PENN, Pa. - Thousands of Berks County residents faced power outages Monday, faced with no heat during the season's latest Arctic storm.
"I was really worried," said Jennifer Talley, of Mount Penn.
Talley was among the 100 percent of Met-Ed customers who lost power in the borough.
Across Berks County, more than 15,000 Met-Ed customers faced an outage at some point. Fortunately, many said power was restored in a relatively short period.
"Just two or three hours," said Talley. "Not as bad as I thought it would be."
Met-Ed officials said crews were ready to work around the clock to restore power.
Karen Baxter, the utility's manager of external affairs, told 69 News this storm was one of the worst in terms of outages this year.
"We're looking at trees down, wires down," said Baxter. "This is the kind of precipitation that has that kind of impact on the infrastructure."
As of 5 p.m. Monday, Baxter said approximately 900 customers were still waiting for power. She said crews would continue working into the night until all issues were resolved.
Met-Ed encourages people to prepare for outages by making sure homes are insulated, cupboards are stocked with non-perishable food, and electronics are fully-charged as often as possible.
To report an outage, Met-Ed customers can call 888-544-4877 and PPL customers can call 800-342-5775.
Keep in mind, if you come across an intersection with non-working traffic lights, state law requires you to treat it as a four-way stop.
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