Restaurant owner Chris Hodgson told CNN that Ramsey goes above and beyond in his duties.
"You give him something to do, and he'll do more," he said. "We always look forward to seeing him, because you know he's gonna bring a smile to your face."
Hodgson said people have offered to raise money for Ramsey, but the employee would end up giving it to the victims and their families.
The company is working with other restaurants to plan fund-raisers for the families, Hodgson said.
For its part, McDonald's Corp., on its Twitter account Tuesday, said, "Way to go Charles Ramsey -- we'll be in touch."
Despite his assertions, Ramsey and Berry were praised as heroes by John Walsh, former host of TV's "America's Most Wanted."
At an awards dinner for the National Center for Missing & Exploited Children, Walsh said he called Ramsey on Tuesday to tell him that.
"You are the guy who decided in 30 seconds to go up and spring a woman from a house of hell that she's been in and was desperate to get out that door with her 6-year-old daughter," Walsh recalled saying.
Ramsey said he was raised to help women in distress, said Walsh.
Breathless 911 call
Ramsey's demeanor comes across clearly in his 911 call.
"Hey bro," Ramsey tells the 911 operator. "Check this out. I just came from McDonald's right? So I'm on my porch eating my little food, right? This broad is trying to break out the f-----g house next door to me, so there's a bunch of people on the street right now and s--t. So we're like, 'What's wrong, what's the problem?' She's like, 'This m--------r done kidnapped me and my daughter ... She said her name is Linda Berry or some s--t. I don't know who the f--k that is, I just moved over here, bro. You know what I mean?"
He then answers the 911 operator's questions about the woman, what she looks like, and what she's wearing.
Ramsey tells the operator an address which he says corresponds to Berry's location, not Ramsey's home address. "I'm smarter than that, bro. I'm telling you where the crime was, not my house," he says.
"Are the people that she said did this, are they still in the house?" the 911 operator asks.
"I don't have a f-----g clue, bro. Like I said, I just came from McDonald's."
The operator then asks him to check whether Berry needs an ambulance.
"She needs everything. She's in a panic, bro. She's been kidnapped, so, you know, put yourself in her shoes."
"We'll send the police out," the operator responds.