ALLENTOWN, Pa. - Tens of thousands of people around our area are still without power following Friday's coastal storm.
Electric companies tell us they are making progress but still have a ways to go before completely restoring power to all customers.
A spokesperson for PPL Electric Utilities says the company is working around the clock to fix the issue. The company says this storm will rank among the 10 worst to affect PPL customers. PPL is just one of a few companies working across the commonwealth to make sure service is restored.
Juan Nunez, who lives at Oakbrook Homes in Reading, said he and other residents there have not had power since Friday.
"All two days in my home I needed power so no heating no light so everything in my home is freezing it's cold," said Nunez.
The lack of power has also resulted in Nunez's food going bad because his refrigerator and freezer do not work.
"I called some department and say that do you have an idea when you're going to fix the problem...maybe Monday or Tuesday fix the problem? So it's really bad couple days," said Nunez.
Met-Ed is Oakbrook's electric supplier. Dr. Yamil Sanchez Rivera with United Way, who came to Oakbrook after receiving dozens of calls for help, says Met-Ed officials tell him the company's goal is to have power restored by the end of the day Sunday.
"When residents reached out to me last night their number one concern was how were they going to face the night,' said Sanchez Rivera. Their second concern was how were they going to be able to preserve their food. So that's why I immediately started contacting the great folks at the American Red Cross and the Reading Police and they were very responsive immediately."
In Allentown, PPL spokesperson, Joe Nixon says they've had to recall workers from Puerto Rico while getting help from contractor crews supplied by sister utilities in Kentucky. PPL is also getting mutual aid from other utilities from as far away as Texas, Florida and Alabama.
"We've been making investments over the years and our system is a lot stronger a lot more resilient now than it was even several years ago," said Nixon.
Nixon says PPL's latest estimate for complete restoration to its customers is Wednesday night.
"That means that most customers will have power restored well before then. So when people see those area estimated restoration completions that doesn't mean that everybody's going to have to wait until the end of the day on Wednesday," said Nixon.
Some people might be concerned about ice and water. Nixon says customers who are without power for more than 24 hours, can go buy up to three 10-pound bags of ice and three gallons of water per day. Then, they can send in their receipts and PPL will credit them on their bill.
Allentown, PA 18102