Lehigh Valley

Closure of Bethlehem call center has employees on edge

BETHLEHEM, Pa. - Workers reported to the Bethlehem Wells Fargo call center Tuesday, only to be sent home hours later to process their lives being turned upside down -- moments after learning all 450 of them were out of a job.

"This is like a kick in the stomach," said 20-year-old Esteban Tirado, employee of the Bethlehem call center. 

Workers are expected to show up Wednesday and for the next 15 days. The company blames the move on lower call volume. 

However, Wells Fargo has been under legal and federal scrutiny because some employees were opening unauthorized accounts costing customers money. 

Now, employees are worrying about how they're going to make money, feed their families and pay their bills.

"I was planning on developing my career with Wells Fargo. Continuing on, I had dreams of one day becoming a supervisor of sort," Tirado said. 

A Wells Fargo representative says workers were given 60 days notice and will receive benefits.

 


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