Lehigh Valley

Easton Hospital promises 30 minutes to doctor in emergency room

Easton Hospital promises 30 minutes to doctor in ER

EASTON, Pa. - Minutes matter when it comes to a medical emergency.

Now one local hospital is making a pledge to patients that will have them seeing a doctor within 30 minutes.

The renovated emergency room at Easton Hospital makes the space more efficient.
Also new procedures will help doctors see patients faster.

It took nine months and 1.2 million to complete the renovations in the emergency department at Easton Hospital.

Not only did administrators renovate the space; they changed their approach to quality care at the hospital.

"The level of service that we provide at Easton Hospital through our emergency department would be a level above," said John Zidansek, chief executive officer at Easton Hospital.

The changes have medical professionals and patients in mind: everything from paint and non-skid floors in the geriatric wing, to the precise placement of medical equipment.

The department is also striving to meet a 30-minute pledge--that within 30 minutes of walking in the emergency room, a patient will see a medical professional.

"We are respectful of the time." added Zidansek. "They do have choices in the area, we want to make certain that destination and that choice is Easton Hospital."

In order to meet that goal, patients are split into groups upon arrival based on medical need.

One group for more serious illness.

The other group is put on the fast track.

"Minor injuries, scrapes, sprains, broken bones," said Todd Burda, director of emergency services. "Things that don't need cardiac monitors."

New technology will also play a role in helping with the 30 minute pledge.

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