76ers pick Fultz No. 1 overall in NBA Draft - more >>

Lehigh Valley

How businesses can keep good people

VIDEO: Retaining employees big for...

ALLENTOWN, Pa. - A new survey of workers in the U.S. found some results that may surprise you.

It turns out workers might expect more from their employers than in the past, and might be more willing to walk away from a new job.

According to the staffing firm Robert Half, 28% of workers said they would consider quitting a job within the first 90 days if they were unhappy.

In addition, according to the survey:

• 89% of workers say meeting with their managers to clarify expectations is important

• 44% said being taken to lunch was necessary for a positive first day

• 83% expect formal introductions to their colleagues

• 81% say it's important to have their workspaces ready to go with proper setups in place

So what else can companies do to make sure they keep good people?

According to Meloney Sallie-Dosunmu, the owner of Precision Talent International, if companies want new hires to really commit to their new jobs the key is something called "onboarding."

Sometimes, she says, companies hire someone and then throw them in the deep end.

"Some companies will take the first couple hours and say, 'there's the bathroom, there's the lunchroom, see you at 5'. And that doesn't quite do it," she says.

According to her, to get them on board, new hires should be mentored and helped along.

"I would recommend a really formal process, where after 30 days, 60 days, 90 days you're checking in with that person and making sure they know you care how they're doing," she says.

Sallie-Dosunmu has several clients in the area who use onboarding, but one of them who she says does it very well is Lehigh Valley Health Network.

Deborah S. Arnold, Manager of Simulation and Interprofessional Education at LVHN, agrees.

"It's really, really important to have that onboarding and have it constant throughout the first year of your hire," she says.

To some, it might sound like coddling.

"That's kind of an outdated attitude, but a lot of people still do think that way," says Sallie-Dosunmu. "When you better engage your people, they better engage your customers. And they drive business results."

And, she says, if companies keep good people happy, it saves them money.

"If a person makes under $50 thousand, it costs about 20% of their salary to replace them," she says. "It impacts the bottom line if you're getting people onboarded well."

This Week's Circulars

Lehigh Valley News

Latest From The Newsroom