Service Electric customers all over the Lehigh Valley lost service Sunday night when a passing train snapped a cable brought down by a tree.
"A major outage is currently affecting all services in Allentown, Bethlehem and other parts of the surrounding Lehigh Valley area due to a downed fiber line," the cable company announced on its website. "We are working to restore service as soon as possible and we appreciate your patience."
The first Service Electric problems were reported to 69 News on Sunday night.
Service was knocked out by a train, according to Service Electric General Manager Jack Capparell.
He said a tree that fell Sunday evening, probably during a storm, caused a sag in a Service Electric cable that crosses the Lehigh River near Fountain Hill, Lehigh Co. Because the cable still was connected, the problem was not immediately noticed. But the cable was hanging low over railroad tracks. It broke when a train went by.
Capparell said the downed line provides service to areas of East Allentown and West Bethlehem. He said 8,000 customers initially lost power, but that has decreased to about 4,700.
A team of about 20 people is working to repair the cable in an effort to restore the rest of their customers. Capparell predicted all customers could be restored by late Monday night.