JCP&L announces Sandy-related communication changes

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Published: Jan 03 2013 07:00:00 PM EST   Updated On: Jan 04 2013 08:03:43 PM EST

A New Jersey utility is taking steps to correct problems that crept up during Superstorm Sandy.

Jersey Central Power and Light was blasted by local and state officials for poor communication during and after the storm.

The utility now says it'll put staff members in field offices to maintain contact with local officials.

The utility is also developing a smartphone app that'll make it easier for customers to report power outages.

1.3-million JCP&L customers lost power during Sandy.

Some of them didn't get it back for nearly two weeks.