A. Customers are asked to limit their water use to essential purposes only until plant operators can resolve the issue.

Q. What do we mean by “essential” water use?

A. We are asking customers to use water for sanitation and personal hygiene (bathing/showering) only while under the conservation notice. Please refrain from using water for laundry, washing dishes, watering lawns and gardens, and washing cars.

Q. What areas are affected by the conservation notice?

A. This notice affects approximately 31,000 Pennsylvania American Water customers in the following communities:

• Norristown
• Bridgeport
• East Norriton Township
• West Norriton Township
• Upper Merion Township
• Lower Providence Township
• Plymouth Township
• Whitpain Township
• Worcester Township
• Perkiomen Township
• Whitemarsh Township


Customers will be notified when the boil water advisory and conservation notice are lifted, and updates will be provided through the Pennsylvania American Water website, under the Alert Notifications section.