FREQUENTLY ASKED QUESTIONS
What do you do with my registration information?
It is used only to help us help you when you have difficulty or
questions. The information we ask for is kept confidential, and is not distributed beyond our system.
How often is the list updated?
The website is updated at 5 to 15
minute intervals around the clock.
It is the same information which is
displayed on WFMZ Channel 69.
Can I change the choice of schools that I see?
Yes, you can change the schools you have chosen to view.
After logging in, look at the bottom for the section UPDATE YOUR PREFERENCES.
After you enter your name and password, you'll be able to
change any of your information.
When I registered, I chose SET A COOKIE, but I still have to
enter my login name and password. What's wrong?
You may have your browser set to DISABLE COOKIES. In order for
Stormcenter Update to work properly, your browser needs to
accept cookies. This will allow much faster access, and eliminate
the need for you to remember and enter your login information on
wintry mornings.
When I registered, I chose Stormcenter Email Direct, but
I still don't get any email when my school closes... why not?
When you register for Stormcenter Email Direct, we send a
confirmation message to your email address. If you signed up to
use a wireless device (cell phone, pager, etc) we'll also send a test to
that device. We MUST get your confirmation email back again in
order for us to permanently add this service to your account. This
helps to make sure that you spelled your email address properly, and
also helps prevent someone else from signing you up for the service
(just in case you didn't want it)
It's also possible that you or your Internet provider is using spam filtering. If your software is set up to block our emails, you obviously won't be receiving them.
Why isn't my school isn't listed in your choices?
Your school must be registered with WFMZ before we can
include it in the list. Have your district
superintendent or other school administrator contact us
for the application materials. 610.797.4530
When I check the box marked SET A COOKIE I get a message
that says there's a problem with my cookie. Why?
The
cookie
on your computer may not match the name you are trying to
register. You may wish to register again. In order to register again,
you will first need to delete the "cookie" that was
placed on your computer. Please follow ONE of the procedures below,
depending on whether your are using
NETSCAPE
or
INTERNET EXPLORER
.
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NETSCAPE - PROCEDURE TO DELETE THE STORMCENTER UPDATE COOKIE On a Windows typical installation, you will find this file: c:\Program Files\Netscape\Users\default\cookies.txt If you have several users set up on your machine, then in place of "default" you will find each user's name. If you don't wish to save any cookies, simply delete the file. If you wish to only delete our cookie, you must edit the file and delete the line that looks similar to this: www.wfmz.com FALSE /cgi-bin FALSE 946684941 SchoolClosings Username%3A%3AeUSER%26Password%3A%3APASSWORD YOU MUST EXIT YOUR BROWSER AND RESTART IT BEFORE THE CHANGE WILL TAKE PLACE. When you have finished the above (including restarting your browser) please visit our site again. This time you will be presented with the option to register. INTERNET EXPLORER - PROCEDURE TO DELETE THE STORMCENTER UPDATE COOKIE On a Windows typical installation, you will find one of these directories: A) c:\Windows\Profiles\Default\Cookies - If you have several users set up on your machine, then in place of "default" you will find each users' name. B) c:\Documents and Settings\Default User\Cookies - If you have several users set up on your machine, then in place of "Default User" you will find each users' name. Within this directory, you must delete the file that looks similar to this: yourname@wfmz.com This file will also indicated that it was MODIFIED on the date that you first registered. YOU MUST EXIT YOUR BROWSER AND RESTART IT BEFORE THE CHANGE WILL TAKE PLACE. When you have finished the above (including restarting your browser) please visit our site again. This time you will be presented with the option to register. |
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