As the business world tries to adjust to the workplace changes due to the pandemic, the office etiquette we used to know has changed too.

Once upon a time, we all felt comfortable shaking hands, but that's not the case anymore, so how do we greet each other professionally? What do we do if we want to wear a mask and someone else doesn't?

WFMZ's Nancy Werteen sat down with Anne Baum, Lehigh Valley market president for Capital Blue-Cross, for some tips on what could be awkward situations.