SEATTLE - Luis Viquez's partner, Arturo, was diagnosed with schizophrenia 20 years ago. He wants to protect Arturo by not using his last name, but Arturo's presence is all around their home, with his art. As a caretaker, it was trial by fire.

"I wish I had some of the skills then that I have now to help a little better, but I just didn't know," Viquez shared.

Two hundred and twenty-five family members and loved ones of patients with psychosis heard facts about it and ways to help.

"We coached them in how to talk to the individual that they love so that they're really communicating with their loved one and not their symptoms," said Sarah Kopelovich, a professor of cognitive behavioral therapy for psychosis at the University of Washington.

Experts tell family members to keep their statements short, simple and clear. Speak in a calm voice. Give the person physical space rather crowding them. Don't challenge them over the delusions.

The sessions focused on cognitive behavioral therapy, which has been effective in combination with medications and social support.

"So, if family members and treatment providers and peers can all be speaking the same language, can all be using the same kinds of strategies then we're going to be that much more effective at helping people recover," Kopelovich said.

Viquez said it helps a lot to get tools on how to listen and talk to Arturo.

"This training gives you a glimpse of a sort of like a ray of light, where you can actually say, 'OK, maybe this is where you're coming from," Viquez said.

The last training session was funded by the state of Washington and philanthropists. The University of Washington is seeking funding for a second training in or around Seattle in the spring, and more across the country.