MUHLENBERG TWP., Pa. – Met-Ed is issuing a warning about scammers who threaten to disconnect electric or gas service during the winter months.
Officials said scammers typically target more people at this time of year. They said this is when customers get more concerned about the possibility of losing their heat.
Met-Ed said it has received at least 1,600 reports of scams so far this year. Officials said the scams have gotten more sophisticated thanks to technology.
"You have people that call and they can even spoof our Met-Ed number," said Todd Meyers, a Met-Ed spokesman. "They can put it in the little window and set up a phone queue – like you press 1, you press 2 – and they can even put you on hold."
Officials said that if you are behind on your bill, they will send a written notice. They also said they will never demand payment over the phone or ask for prepaid cards as payment.