The U.S. Postal Service has released the findings of a recent audit at a Lehigh Valley facility after months of mail delays.
The inspector general says there were about 600 million pieces of delayed mail between October 2020 and January 2021. That's almost a third of all the mail handled at that location.
And the inspector lays the blame on the site managers, saying they were not following proper procedure.
Andy Kubat, a union representative at the site, agrees with the inspector general's assessment and says things are getting better.
"I believe the changes implemented by management have made a huge difference and we are current with the mail volumes in this facility right now," Kubat said.
“Improving mail delivery times must be a priority for the Lehigh Valley Processing and Distribution Center, as this audit makes clear," said Rep. Susan Wild.
"Delays that threaten prescriptions, bill payments, tax refunds, and stimulus checks are simply unacceptable, and I will continue to work hard for increased accountability and answers into how and why these delays persist.”
Post offices across the U.S. have agreed to form a task force designed to study mail delay causes and hopefully, come up with solutions. The Lehigh Valley facility will participate in the study.