HARRISBURG, Pa. — A Wolf administration program that allowed Pennsylvania businesses to seek waivers to remain open in the early days of the coronavirus pandemic was deeply flawed, using criteria that shifted constantly and giving inconsistent and subjective answers to business owners struggling to stay afloat, the state's chief fiscal watchdog said Tuesday.

Auditor General Timothy DeFoor, a first-term Republican, said he found no evidence that political pressure played a role in the state's determinations on which businesses would be permitted to stay open and which would have to remain closed.

Rather, DeFoor said at a news conference in Harrisburg, the waiver program was thrown together in haste and suffered from a lack of uniformity, clarity and transparency, resulting in frustrated business owners and some questionable decisions that caused unnecessary harm.

"Our audit revealed a flawed process that provided inconsistent answers to business owners and caused confusion," he said. "The waiver process was hastily assembled on the fly and unevenly administered."

Democratic Gov. Tom Wolf closed businesses deemed "non-life-sustaining" to help slow the spread of the coronavirus, but he established a waiver program run by the Department of Community and Economic Development under which tens of thousands of businesses applied to remain open during the pandemic.

Many small-business owners complained bitterly about the business shutdown, and said the waiver program allowed some businesses to operate during the pandemic while forcing nearly identical businesses to shut down.

The audit was launched by DeFoor's predecessor, Democrat Eugene DePasquale, and its conclusions were similar to the preliminary findings that DePasquale released last October. At the time, DePasquale had called the waiver process a "Keystone Kops routine."

The Wolf administration disagreed with some of the audit's findings, and lauded agency staff for developing "literally overnight" a massive program that normally would have required months of planning and preparation.

Pennsylvania Auditor General Timothy DeFoor

Pennsylvania Auditor General Timothy DeFoor

"While we all hope that there is no need for another business waiver program in the future, we certainly want to learn from prior experience in the event that a similar program ever becomes necessary again," Dennis Davin, Wolf's economic development secretary, said in a formal response to DeFoor.

The state got 42,380 waiver requests, and granted more than 7,000 of them, DeFoor said. He said that businesses with the right connections tended to get quicker answers.

Audit staff scrutinized 150 waiver applications, concluding that the decisions issued to 103 of the businesses "appeared reasonable," the review said. Auditors questioned the responses given to 45 businesses. Two of the businesses received no response to their waiver request.

"These questionable decisions had real-life negative consequences to businesses that should have been able to operate but instead were told they had to close," DeFoor said at the news conference. He said that auditors "were concerned with the extent of subjectivity involved in making these decisions."

The audit covered a period between March and June 2020, at the beginning of the pandemic, when Wolf shuttered tens of thousands of businesses, ordered people to stay at home and limited the size of gatherings.

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