Exeter family disappointed after home makeover offer revoked

EXETER TWP., Pa. - Paul and Elisabeth Laskowski were expecting the rug to be ripped out from the floor in their home, not out from under them. They said it's like a punch to the gut.

"How do you come and offer such hope to a family and then pull it away?" said Elisabeth Laskowski of Exeter Township. 

The couple found out in May that their family was the 2019 home makeover recipient by the Restoring Hope Foundation. 

"We're packing our boxes. We're taking stuff off the walls," said Elisabeth. 

The foundation has been awarding deserving families in Berks County mini-home makeovers since 2011. The Laskowskis have six kids, some of whom have special needs, and the older ones are home schooled. They were eagerly packing and clearing in anticipation of the renovations.

"All of a sudden, it doesn't exist," said Paul.

Over the weekend, the Laskowskis received an email telling them to look out for a certified letter from the foundation.

"We were actually joking over the weekend, like wouldn't that be funny if you know they're canceling it on us or something," said Paul. "That kind of seemed a little far-fetched." 

As it turned out, it wasn't so far-fetched. They received a one-sentence letter informing them the offer had been withdrawn due to insufficient staffing and volunteers.

"That's really the only communication we've had. We haven't gotten a phone call, no phone call, no apology, no explanation," said Paul and Elisabeth. 

They said the lack of communication and information is both devastating and maddening. 

"For them to just disappear on us with no reason and no apology, it doesn't make them look good, and it surely ruined our expectations for a joyous summer," said Paul and Elisabeth. 

The Laskowskis said they've reached out to several board members from the Restoring Hope Foundation, but never heard back. 69 News also reached out, but our calls have not been returned.

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